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All parcels for delivery within the UK will be sent via Royal Mail signed for 1st class service.
This takes approximately 3-5 working days. A signature will be required upon delivery.
Postage is by order and not by item.
For orders over £120 within the UK, Royal Mail special delivery service will be free.
In the unlikely event that your order has not been received within 7 days, please contact us immediately at firstname.lastname@example.org
All parcels for delivery to the rest of Europe and worldwide will be sent by international signed for service and are tracked to the point they leave the UK.
Please note that if your order is being delivered to a destination outside the EU, lucypeachslice will not be responsible for any customs, duty or tax or any delay this causes to your delivery as a result. These are the sole responsibility of the buyer.
Rest of World: £19.00
RETURNS AND EXCHANGES
If you are unhappy with your purchase for any reason, please contact us at email@example.com within 7 days of receipt and return the item within this time as instructed via return email. Under the distance selling regulations, we will refund the purchase price but not the postage, provided that the item is returned in a new, unworn condition with the original tags still attached.
If you have any concerns about your purchase within 28 days, please email firstname.lastname@example.org as soon as possible to advise that you wish to return the item and whether you are asking for an exchange or a refund. We are happy to provide a full refund or exchange at this time, but only if the item is faulty in some way. Postage will only be refunded if the item is faulty.
lucypeachslice will not accept returns of non faulty items that have been worn, used or had garment tags removed.
lucypeachslice reserves the right to approve a returned item for exchange or refund at our discretion after 7 days from receipt of the item.
Customers must use a tracked and insured postal service for the return of any item as the customer is solely responsible for any returned item until it reaches our address.
Your statutory rights are not affected by our returns policy.
TERMS AND CONDITIONS
Please note that information provided on our website is accurate to the best of our knowledge. Dimensions and colours are approximate and lucypeachslice cannot be held responsible for discrepancies in computer colours or size differences between individual children and standard UK sizing. Images of products are for viewing purposes only. Whilst we make every effort to display colours accurately, we cannot guarantee that your computers display of the colours accurately reflect the colours of the products. Your products may vary slightly from the images.
All photographs are copyright of lucypeachslice and may only be used with prior written consent from the website owner.